Help desk ticket

Do you deal with active technical support of your services or products with customers? Solve it with 321 INTRA!

Part of our corporate intranet is a technical support module in the form of techhelp tickets with the possibility of delegating requests to solvers and online communication with the customer.

Clients will be more satisfied, and you will get an overview. 

You can easily set the type, priority and deadline (time to resolve) of the ticket.

For further information and communication, it is possible to use an editable description with a simple WYSIWYG text editor.